What to Know Before You Go

We are SO excited to welcome fans back to Gainbridge Fieldhouse beginning with Dan + Shay The (Arena) Tour on October 1! A lot has changed since you last visited us and, in fact, more changes are still coming. From road construction on your journey downtown to brand new features all around the building, your next visit will be a little different but will still offer the world class experience you expect.

Our goal is to get you inside the facility as seamlessly as possible. We ask all guests to arrive early, travel light and have their mobile tickets ready as they enter the Fieldhouse. Check out this list of important things to know as you prepare to get back downtown for plenty of fun and excitement at your favorite Fieldhouse events!


REOPENING TIPS: 5 Things to Know Before You Go

Getting Here

Tickets? Check. Now how do you get here?


Used to getting to the Fieldhouse via I-65 and I-70? Pull up your favorite mapping app because  these routes are currently closed to all traffic between the North Split and Washington Street. Other specific construction areas impacting our area that may impact your trip can be found here. For a full view of construction around downtown, check out INDOT’s site here.


Once you’ve navigated the construction zones getting to the Fieldhouse, parking options include the Virginia Avenue Parking Garage or you may book parking via ParkWhiz.


Now that you’ve parked, check out our Health & Safety Guidelines so you know exactly what to expect and our list of prohibited items so you know what to leave behind in the car. As construction continues around Fieldhouse property, please note that the Virginia Avenue Parking Garage bridge is closed. Guests may enter the Fieldhouse via the Plaza doors from Pennsylvania Street or Delaware Street. 

Pardon our Dust

You made it to our doors… welcome back to Gainbridge Fieldhouse! Once you arrive you will get a glimpse of the improvements underway known as the Fieldhouse of the Future.


Pay close attention to signage designed to guide you to the best overall experience while you’re our guest. Following all posted procedures will ensure that you, along with all our other guests, will enjoy your event! 


Both the Box Office and Team Store have temporary locations. Please follow signage or ask a member of Fieldhouse staff where to go – we’re always happy to help!


Visit our Pardon our Dust page for more updates. 

Mobile & Cashless

Two more exciting new features to note for Fieldhouse fans - the fully mobile ticketing experience and cashless payment options. If you’re coming with a group, ensure all members have tickets ready on a mobile device with contrast/brightness settings turned up for maximum clarity. Please note that screenshots of tickets will not be accepted for entry.


Download the Pacers App and add your tickets to your mobile wallet to expedite your entry. Need to learn how to access your tickets or transfer your tickets to someone else in your group? Please check out our Mobile Ticketing Tutorial here.

Dining & Concessions

You ventured to downtown Indy, you got into the Fieldhouse, you’re seeing what the Fieldhouse of the Future looks like so far…now you’re hungry.


Great news: You’ll find a variety of awesome new offerings!


Cashless payments and easy Grab n Go options will enhance the fan experience at our many dining and concession locations. With ongoing building improvements, please note some dining and concession options will not be available for all events. Enjoy the flavors that are currently available as you prepare to enjoy your event.

Getting to Your Seat

You’re downtown, you’re at the Fieldhouse and you’ve tasted some of our exciting new dining options. Now it’s time to find your seats.


Have your mobile ticket ready and accessible as you follow signage on the path to your seats. Our experienced team members will happily help you locate your correct section, row and seat.


Once you’ve found your seat, let’s have some FUN! Enjoy your experience visiting us and welcome back to Gainbridge Fieldhouse - we’ve missed you!