Our goal is to get you inside the Fieldhouse as seamlessly as possible. We ask all guests to arrive early, travel light and have their mobile tickets ready as they enter the building. Check out this list of important things to know as you prepare to get back downtown for plenty of fun and excitement at your favorite Fieldhouse events!

We’ve provided a complete A-Z fan guide that details everything we have to offer. We hope you will create a lifetime of memories with us at the Fieldhouse of the Future.

• Nursing Mothers Room: Our Mothers Rooms are located at Section 2 and Section 119.
• Sensory Room: For a safe, calm environment, head to our Sensory Room at Section 119. 
• Sensory Bags: Sensory bags and weighted lap pads are available upon request from our Guest Services desks at Section 2, Section 119, and Sections 206/207.
• Strollers: We encourage guests to travel lightly, however, strollers will be accomodated and stored near the ticket holder's seat.

For more information on our commitment to providing proper accommodations for all, see our Accessibility Guide.

General Admission Floor line will form beginning at 7AM on the day of the event at the Pennsylvania Street entrance.

• The line will form on the Pennsylvania Street side of Gainbridge Fieldhouse ONLY.
• No camping, tents, etc. Chairs and blankets are permitted outside, but will not be allowed in the building. Additionally, outside food and beverages will not be allowed in the building.
• Standard bag policy (6" x 9" x 1.5") will be enforced when entering the building.
• At approximately 7AM on the day of the event, numbered wristbands will be provided by Gainbridge Fieldhouse staff.
  • Only ONE wristband will be issued per ticketed GA guest.
  • All guests must be present to receive a wristband.
  • Numbered wristbands may not be transferred, and if there are any signs of wristband tampering, the guests will be sent to the back of the line.
• Guests wil be allowed to leave and return after receiving a numbered wristband, and will not lose their place in line.
• Guests must return back to Gainbridge Fieldhouse no later than 4PM on the day of the event.
• Water bottles will be provided by Gainbridge Fieldhouse staff. Remember to STAY HYDRATED!
• Restrooms: The building will NOT be open for restrooms, nor will there be a portable restroom available.